Prospective and current students are advised of all fees associated with Australian College of Studies' courses, which are featured in the Course Brochure, Course Outline, Website and on the Student Agreement.
For international students, information on ACOS' fees and structure is always provided prior to enrolment as per the requirements of the National Code 2018 Standard 2 under the Education Service for Overseas Student Act 2000 [ESOS Act] framework.
Australian College of Studies does not use direct approach marketing or tele-sales, no cooling-off period applies to its courses.
All fees and charges must be paid in Australian Dollars (AUD). Late fees apply for overdue fees.
Fee information provided to domestic and international students includes, as follows:
- All relevant fee information, including fees that must be paid and payment terms
- Details of the potential for fees to change during the student’s course as relevant
- Deposits and refund information and conditions relating to these.
- Refund information is outlined in the Student Agreement and in the Student Handbook
- Fees will only be collected once a copy of the signed Student Agreement is received by ACOS.
Course fee inclusions
The Letter of Offer and Student Agreement and Student Handbook will clearly itemise all course fees, including both tuition and non-tuition fees.
Tuition fees payable to Australian College of Studies include:
- All of the training and assessment required for students to achieve the qualification or course in which they are enrolling within the attempts allowed.
- One copy of the required text books and learning materials for each student unless otherwise stated on the Course Outline.
- Issuance of one set of certification documents including the testamur (certificate) and record of results or Statement of Attainment (in the case of withdrawal or partial completion).
Non-tuition fees payable to Australian College of Studies may include if applicable.
- A non-refundable enrolment fee
- RPL Fees (application and per unit costs)
- Additional fees that apply for re-enrolment, where a student fails to achieve a satisfactory outcome after three attempts at an assessment task.
- Re-issuance or additional copies of certification documents will attract a fee of $50 per document, plus postage if required.
- Fees for deferral of study, late payment of tuition fees, late assessment submission fee, course transfer fee, withdrawal fee or other circumstances in which additional fees may apply.
- Any optional textbooks and materials that may be recommended but not required to complete a course.
- Replacement textbooks if original copies are lost or misplaced. Costs for replacement textbooks are outlined on the Letter of Offer and Student Agreement.
- Replacement of student ID
Fees payable to Australian College of Studies do not include:
- Stationery such as paper and pens.
- Overseas Student Health Cover
- Airport pick ups
- Excursions (unless stated on the Course Outline)
- Credit card payment surcharges
Australian College of Studies cannot guarantee that students will successfully complete the course in which they enrol regardless of whether all fees due have been paid.
Late payments
- Students who are experiencing difficulty in paying their fees are invited to call our office to make alternative arrangements for payment during their period of difficulty. Requests must be made 4 weeks prior to invoice due date. Requests are subject to approval.
- ACOS reserves the right to suspend the provision of training and/or other services until fees are brought up to date. Students with long term outstanding accounts may be withdrawn from their course if payments have not been received and no alternative arrangements for payment have been made.
- A $100 late payment fee of overdue accounts passed 7 days will be charged.
Refunds domestic students
All course fees for fee-for-service (domestic) students include a non-refundable enrolment fee (non-tuition) which is detailed on the Letter of Offer and Student Agreement. The enrolment fee is non-refundable, except in the circumstances detailed below:
- Where a course does not start on the starting date outlined in the Letter of Offer.
- If ACOS is required to cancel a course before it commences due to insufficient numbers or for other unforeseen circumstances.
- If an offer is withdrawn by ACOS and not due to incorrect or incomplete information being provided by the student.
- At the discretion of ACOS when special or extenuating circumstances such as death, illness, hardship have prevented the student from commencing their studies including political, civil or natural events.
- ACOS made changes to the terms of the student agreement and a new agreement cannot be reached with the student to account for changes.
Students who withdraw from a course 14 days prior to course commencement may apply for a partial refund excluding non-refundable enrolment fee.
A student not achieving the qualification or unit/s in which they enrolled due to exhausting their attempts at assessment, does not entitle the student to a refund.
A student is not entitled to a refund should the course start date commenced as per the Letter of Offer and Student Agreement
RPL application fees are non-refundable.
Students are not entitled to a refund where a student withdraws from a course with less than 14 days’ notice to course commencement.
Refunds international students
Refunds international students may include a non-refundable enrolment fee (non-tuition) which is detailed on the Letter of Offer and Student Agreement. The enrolment fee is non-refundable, except where a full refund applies as detailed below.
Full Refund
A full refund of any fees paid (including enrolment fee) will apply if Australian College of Studies is required to cancel a course before it commences due to insufficient numbers or for other unforeseen circumstances and:
- Where a course does not start on the starting date outlined in the Letter of Offer.
- If ACOS is required to cancel a course before it commences due to insufficient numbers or for other unforeseen circumstances.
- If an offer is withdrawn by ACOS and not due to incorrect or incomplete information being provided by the student.
- At the discretion of ACOS when special or extenuating circumstances such as death, illness, hardship have prevented the student from commencing their studies including political, civil or natural events.
Partial Refunds
A partial refund will be paid to students in any of the following circumstances, as follows:
- Partial refunds will be paid in the event of provider default (where the course has started but cannot be delivered in full by the provider).
- Partial refunds will also be provided in the same manner as for provider default (as above) where ACOS fails to enter into a written agreement with a student or the Student Agreement is not compliant with the requirements of the ESOS Act or the National Code 2018.
- If an international student is refused a visa (student default) before commencing their course, ACOS will refund the total amount of all course fees (tuition and any non-tuition fees) received for the course less whichever is the lower amount of 5% of the total amount of the fees (tuition and non-tuition) or the sum of AUD $500.
- Where a student chooses to withdraw from a course within 14 days or more before the course commencement, course fees less the Enrolment Fee and Withdrawal Fee will be refunded.
A student not achieving the qualification or unit/s in which they enrolled due to exhausting their attempts at assessment, does not entitle the student to a refund.
Circumstances in which a refund will not be paid
Students are not entitled to a refund in the following circumstances:
- Where ACOS terminates the student’s enrolment because of a failure to comply with ACOS' policies, misbehaviour or unsatisfactory course progress or attendance.
Where a student withdraws from a course with less than 14 days to course commencement