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This qualification reflects the role of skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway in any any hospitality industry sector as a departmental or small business manager. The diversity of employers include restaurants, hotels, motels, catering operations, clubs, pubs, cafés and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

SIT50422 Diploma of Hospitality Management

Career Outcomes

Once you have successfully completed SIT50422 Diploma of Hospitality Management you could be expected to work in roles such as:


Event Manager

Catering Manager

Creative Director

banquet manager

function manager

bar manager

café manager

chef pâtissier

club manager

executive housekeeper

front office manager

gaming manager

kitchen manager

motel manager

restaurant manager

sous chef

unit manager catering operations

Additional Information

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Education Pathway

SIT50422 Diploma of Hospitality Management graduates may continue their education in courses such as:

  • SIT60322 Advanced Diploma of Hospitality Management
  • any other course from the SIT Training Package

Prerequisites

There are no prerequisites for this qualification or any of the units of competency contained within it.

Course Duration

104 weeks comprising of 70 scheduled tuition weeks, 10 weeks of work placement and 24 weeks of holidays.

Delivery Method

• 20 hours per week of classroom based learning • 12 hours per week of self-study • 200 hours total of work placement

Course Location

This course is delivered in our purpose-built classrooms and laboratories at Level 5, 20-22 Macquarie Street Parramatta NSW 2150. Our facilities include classrooms with data projectors and whiteboards, a simulated room, private study space and Wi-fi capability. All practical placement is conducted in approved placement facilities.

Placement Arrangements

Students will complete 120 hours of work placement. Placements will be in an accredited hospitality facility. ACOS has agreements with workplaces to provide suitable placements for students. If you would like to select your own hospitality facility, you will need to discuss this with Student Support. ACOS maintains its own student insurance scheme.

Recognition of Prior Learning [RPL]

Recognition of Prior Learning [RPL] is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised.

*Please refer to your Student Handbook for more information on RPL.

Course Credit

Australian College of Studies can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisation. There is no charge to apply for Credit. To apply, fill in the Credit Application Form and submit it as part of your enrolment. *Please refer to your Student Handbook for more information on Course Credit.

How to Apply

If you would like to enrol into the SIT40616 Certificate IV in Hospitality, please contact our office on 1300 415 233 or via email info@acos.edu.au.

International students only: If you are transferring from another provider, please ensure you have a letter of release so that Australian College of Studies can issue you with a new Confirmation of Enrolment (COE) letter.

Course Entry Requirement

ACOS requires that all students:

  • Are over the age of 18
  • Demonstrate an interest in, knowledge of, and suitability for work in the hospitality industry. This will be assessed during an interview conducted prior to enrolment.
  • Domestic Students to complete a Language, Literacy and Numeracy Test.

Further Information – International Students

This course is available to international students who are able to provide evidence that they:

  • meet one of the following English proficiency requirements:
    • a valid IELTS score of 5.5 with no score below 5.0 in any band, or equivalent.
    • have successfully completed their Year 12 or equivalent in English Language.
  • Students must possess an Australian Study Visa [subclass 500].

Additional Support

All students will complete a language literacy and numeracy assessment to determine their learning support needs. All students will be provided with a range of learning support options and resources to help you achieve competency. Where additional support needs have been identified an Individual Support Plan will be developed which may include:

  • Mentoring from trainers
  • Additional classes, tutorials and workshops
  • Online support and exercises for some courses
  • Computer and technology support
  • Referral to external support services
  • Reasonable adjustment to assessments

Australian College of will provide additional support for any students experiencing:

  • Disability and access issues;
  • Language barriers;
  • Language, literacy and numeracy issues;
  • Employment issues; and/or
  • Any other issues that may affect their ability to achieve their training goals.

Provision of additional support services will be provided where necessary to enable students to participate in the same way as any

Units of Competency

SIT50422 Diploma of Hospitality requires the completion of the following 28 units (including 11 core and 17 electives):

Code Title Core / Elective
SITXCCS015 Enhance customer service experiences Core
SITXCCS016 Develop and manage quality customer service practice Core
SITXCOM010 Manage conflict Core
SITXFIN009 Manage finances within a budget Core
SITXFIN010 Prepare and monitor budgets Core
SITXGLC002 Identify and manage legal risks and comply with law Core
SITXHRM008 Roster staff Core
SITXHRM009 Lead and manage people Core
SITXMGT004 Monitor work operations Core
SITXMGT005 Establish and conduct business relationships Core
SITXWHS007 Implement and monitor work health and safety practices Core
SITHIND005 Use hygienic practices for hospitality service Elective
SITHKOP013* Plan cooking operations Elective
SITHACS016 Provide accommodation reception services Elective
SITXCCS019 Prepare quotations Elective
SITXCCS010 Provide visitor information Elective
SITXCRI003 Respond to a customer in crisis Elective
SITHCCC023* Use food preparation equipment Elective
SITHCCC026* Package prepared foodstuffs Elective
SITHCCC038* Produce and serve food for buffets Elective
SITHCCC044* Prepare specialised food items Elective
SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective
SITEEVT020 Source and use information of the events industry Elective
SITEEVT026 Manage event production componenets Elective
SITHFAB024* Prepare and serve non-alcoholic beverages Elective
SIXTFSA006 Participate in safe food handling practices Elective
SIXTHRM010 Recruit, select and induct staff Elective Elective
BSBTWK503 Manage meetings Elective
SIT50422 Diploma of Hospitality Management

Course Fees

International Students:
$19,500 Total
Enrolment Fee: $450
Material Fee: $550
Tuition Fee: $18,500
Domestic Students:
$9,000 Total
Enrolment fee: $450
Material Fee: $550
Tuition Fee: $8,000

RPL Costs:
Total course fees may be reduced to account for the number of units undertaken via RPL or where Course Credit has been granted.  Nationally Recognised Training does not incur GST. Students will only be eligible to receive their qualification if fees have been paid in full and all course requirements have been met.  *Please refer to your Student Handbook for our Fees and Refunds Policy.

Orientation

Training Arrangements

The first week will include an orientation session that will cover the following: 

  • Details about living in Australia such as transport, city orientation and currency 
  • How to access support services provided by Australian College of Studies
  • External support services available such as legal, emergency, health and wellbeing 
  • Nearby amenities to assist with learning such as libraries   
  • Student Code of Conduct
  • Complaints and Appeals policy and procedure
  • Critical Incident policy and procedure
  • Privacy
  • Introduction to course requirements
  • Course progress and attendance requirements and impact on VISA requirements.

Classroom Training 

The course will be delivered in the classroom for theory-based learning giving students the opportunity to share ideas, discuss and explore core concepts and practice skills. 

Training will be delivered 3 days per week:

  • 2 days from 9am to 4pm
  •  1 day from 9am to 5pm.

Students will have access to College facilities when they are not attending placement to conduct self-study or research and or complete assessment tasks.

Work Placement

Students will attend work placement for a 1 x 6 week block during weeks 41-46.  Students will complete 150 hours of work placement in total. 

 Work placement is designed to:

  •   Gain invaluable experience in a real work environment
  •   Complete and receive feedback on practical work
  •   Develop an understanding of workplace expectations and practices
  •   Observe experienced staff completing tasks
  •   Develop an understanding of workplace policies and procedures
  •   Form networks that may assist with future job opportunities

Assessment Arrangements

Assessment will be conducted individually. You will be provided with a Student Assessment Booklet for each unit of competency which includes:

  • A full description of all assessment tasks for the unit of competency
  • Assessment instructions for each unit of competency
  • Assessment resources for each unit of competency
  • Details about when assessment will occur
  • Details about assessment submission

There are a variety of assessment methods used for this qualification including:

  • Written questions
  • Projects
  • Case studies
  • Role Plays
  • Research
  • Reports