This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
This qualification provides a pathway to work as supervisor in hospitality organisations such as restaurants, hotel, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and for acquiring targeted skills in accommodation services, food and beverage and gaming.
Once you have successfully completed SIT40422 Certificate IV Hospitality you could be expected to work in roles such as:
SIT40422 Certificate IV in Hospitality graduates may continue their education in courses such as:
There are no prerequisites for this qualification or any of the units of competency contained within it.
52 weeks comprising of 34 scheduled tuition weeks, 6 weeks of work placement and 12 weeks of holidays.
• 20 hours per week of classroom based learning • 12 hours per week of self-study • 120 hours total of work placement
This course is delivered in our purpose-built classrooms and laboratories at Level 5, 20-22 Macquarie Street Parramatta NSW 2150. Our facilities include classrooms with data projectors and whiteboards, a simulated room, private study space and Wi-fi capability. All practical placement is conducted in approved placement facilities.
Students will complete 120 hours of work placement. Placements will be in an accredited hospitality facility. ACOS has agreements with workplaces to provide suitable placements for students. If you would like to select your own hospitality facility, you will need to discuss this with Student Support. ACOS maintains its own student insurance scheme.
Recognition of Prior Learning [RPL] is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised.
*Please refer to your Student Handbook for more information on RPL.
Australian College of Studies can grant you credit towards your course for units of competency that you have already completed with another RTO or authorised issuing organisation. There is no charge to apply for Credit. To apply, fill in the Credit Application Form and submit it as part of your enrolment. *Please refer to your Student Handbook for more information on Course Credit.
If you would like to enrol into the SIT40616 Certificate IV in Hospitality, please contact our office on 1300 415 233 or via email info@acos.edu.au.
International students only: If you are transferring from another provider, please ensure you have a letter of release so that Australian College of Studies can issue you with a new Confirmation of Enrolment (COE) letter.
ACOS requires that all students:
Further Information – International Students
This course is available to international students who are able to provide evidence that they:
All students will complete a language literacy and numeracy assessment to determine their learning support needs. All students will be provided with a range of learning support options and resources to help you achieve competency. Where additional support needs have been identified an Individual Support Plan will be developed which may include:
Australian College of will provide additional support for any students experiencing:
Provision of additional support services will be provided where necessary to enable students to participate in the same way as any
SIT40422 Certificate IV in Hospitality requires the completion of the following 21 units (including 9 core and 12 electives).
| Code | Title | Core / Elective |
|---|---|---|
| SITHIND008 | Work effectively in hospitality service | Core |
| SITXCCS015 | Enhance customer service experiences | Core |
| SITXCOM010 | Manage conflict | Core |
| SITXFIN009 | Manage finances within a budget | Core |
| SITXHRM007 | Coach others in job skills | Core |
| SITXHRM008 | Roster staff | Core |
| SITXHRM009 | Lead and manage people | Core |
| SITXMGT004 | Monitor work operations | Core |
| SITXWHS007 | Implement and monitor work health and safety practices | Core |
| SITHACS010 | Provide housekeeping services to guests | Core |
| CPPCLO3111 | Clean rooms, furniture and fittings | Elective |
| CPPCLO3103 | Clean and maintain amenities | Elective |
| SITHACS016 | Provide accommodation reception services | Elective |
| SIXTFSA005 | Use hygienic practices for food safety | Elective |
| SITXCCS017 | Use a computerised booking system | Elective |
| SITXCRI003 | Respond to a customer in crisis | Elective |
| SITHFAB025* | Prepare and serve expresso coffee | Elective |
| SITHFAB026* | Provide room service | Elective |
| BSBSUS411 | Implement and monitor environmental sustainable work practices | Elective |
| HLTAID011 | Provide first aid | Elective |
| BSBFIIN302 | Maintain financial records | Elective |
RPL Costs:
Total course fees may be reduced to account for the number of units undertaken via RPL or where Course Credit has been granted. Nationally Recognised Training does not incur GST. Students will only be eligible to receive their qualification if fees have been paid in full and all course requirements have been met. *Please refer to your Student Handbook for our Fees and Refunds Policy.
The first week will include an orientation session that will cover the following:
The course will be delivered in the classroom for theory-based learning giving students the opportunity to share ideas, discuss and explore core concepts and practice skills.
Training will be delivered 3 days per week:
Students will have access to College facilities when they are not attending placement to conduct self-study or research and or complete assessment tasks.
Students will attend work placement for a 1 x 6 week block during weeks 41-46. Students will complete 120 hours of work placement in total.
Work placement is designed to:
Assessment will be conducted individually. You will be provided with a Student Assessment Booklet for each unit of competency which includes:
There are a variety of assessment methods used for this qualification including: